Send Express Request
Send the Express Request through the Express Hub 2.0, or by Fax (812-949-9012) or email to ExpressRequest@expff.com. After the Express Request has been sent, a claims representative will contact you to confirm the claim was received and immediately start the life insurance policies verification process.
Send The Signed Irrevocable Assignment
Complete the Assignment and Reassignment (with notarization where applicable). Submit these documents along with the funeral contract (signed by all assignees/beneficiaries). We will not disclose your funeral contract to any outside party other than the insurance company.
You will be funded immediately once we receive documentation and you will receive a funding confirmation to your preferred email address. No death certificate is required to process your payment. In most cases, after the Express Request and assignment are received, payment is made to your funeral home/cemetery within 24 hours of verification.
Mail all original documents to Express Funeral Funding upon receipt of your funding confirmation. If required, include a certified copy of the death certificate for each insurance company.
If a certified death certificate is not available, mail all other required documents and send the death certificate as soon as you receive it. Once we receive all necessary documentation, your family will receive the remainder of their policy from the insurance company (if additional proceeds were available and not advanced by us at the time of need).