As the claims resolution manager, Monica oversees the insurance follow-up department to ensure claims are properly funded and solutions are developed for challenging claim statuses. Landers joined the Express Funeral Funding team in 2014 with expert knowledge, having over 13 years experience as a life insurance agent along with a Bachelor’s degree in marketing and management from the University of Kentucky. No stranger to the funeral industry, Landers grew up volunteering in the funeral home her father worked at.  Monica loves attending concerts and as an epicure at heart, enjoys exploring unique restaurants and wineries in the city of Louisville!